week 8

The outsourced activity could either be the manufacturing of a good or performance of a service. Outsourcing to third party firms based on other countries is commonly referred to as offshore outsourcing. Regardless, both offshore outsourcing and off-shoring essentially constitute international trade in goods and services.

Outsourcing is now a commonly accepted means of meeting organizational IS needs. One fact of recent outsourcing research has begun to concentrate on the relationship between customers and their service providers. In an era of turbulent marketplaces, global competition, and volatile technology, firms are relying more and more on information systems (IS) to remain competitive.

As proposed five outsourcing sources framework include a firm’s overseas subsidiaries, suppliers, customers, competitors, and strategic alliance partners. On the other hand, outsourcing can help a company operate in an increasingly competitive global marketplace

The main reasons why firms undertake outsourcing include: reduce costs, minimize business risks, focus on their core activities, fasten product market entry, financial profits bring in resource flexibility and build expertise by exposing the internal development staff to new technology, knowledge and organizational development processes. Outsourcing gives you access to a full team of experts and specialties in particular area, rather than just your on-staff IT person.

 

An in-house project is something developed by the company that is going to use it.

In-house development as low-risk and low-cost

The special needs of users is just one reason why companies continue to develop their own applications

• Support and maintenance costs are too high.

References:

www.business.com

 

Varadarajana,R 2008 ‘Outsourcing: Think more expansively ‘,Texas A&M University, United States.

 

Weidenbaum,M 2004 ‘Outsourcing: Pros and cons’, Washington University, St. Louis,USA.

week 12

Creating an E R D (Entity relationship diagram) with cardinality notation and transforming ERD into 3^rd normal form is the most difficult assessment completed in this course.

Organizing the data into entities and define the relationships between the entities and defining the occurrences of entity for a single occurrence of the related entity. It can be improved by Identifying Entities, roles, events, locations, and natural associations between pairs of entities, tangible things or concepts about the data.

               The data design will consist of a difficult part an ERD, 3NF table designs including keys and sample data. For each identified entity design the tables and identify the possible candidate keys, the primary key, a probable foreign key, and potential secondary keys.

 

• Drawing DFD(Data Flow Diagrams)
• Drawing ERD(Entity Relationship Diagram)
• Normalisation

As a System analyst designing and analysing business processes and functions which may best developed to meet current and future requirements of Business

As a system analyst and Design ability to communicate effectively, knowledge of data/process modeling and data design techniques, technical skills to understand options around systems architecture, manage and support business, using technology and available resources effectively to achieve business goals and objectives effectively.

WEEK 5

• Process name :Restaurent frontline staff department.

• Process number :1.0

 • Purpose :Accepts orders from the customers and provide service.

• Input Data Flows :Customer order,food report and payment.

• Output Data Flows :Reject notice and customer’s order data.

• Process description :Checks the customer’s order with the menu and process the request further to other deparments and if the food item is not available then sends reject notice(requests customer to select the available food item and update the food item).

WEEK 4

FDD-http://nikhilthumalapalli.files.wordpress.com/2009/08/nikhil-1.jpg

CONTEXT- http://nikhilthumalapalli.files.wordpress.com/2009/08/context-dfd.jpg

0 dfd- http://nikhilthumalapalli.files.wordpress.com/2009/08/0-dfd.jpg

a customer orders food depending on the availability, the front staff  makes the food request  to kitchen department or make a rejection.

A completed food from the cooking staff is input to the service department which outputs the prepared food to the customer. customer makes a  payment  and is processed by front line staff.

Front line staff receives food status from supplies mamagement and provides payment details.

week 3

ANSWER:DOCUMENT REVIEW,OBSERVATION,QUESTIONNARIES,SURVEYS,SAMPLING AND RESEARCH FACT FINDING TECHNIQUES.THESE TECHNIQUES ARE USED TO OBTAIN TOTAL OVERVIEW DOCUMENT REVIEW: Document review guides you how the present systemis supposed to work .documents are often modified or else eliminated,that is the reason why we have to keep the copies of documents. Document reviews are perfect samples of the required outputs.documtation should be maintained for each and every task Observation is one of the fact finding techniques which provides better information.personal observation also plays a major role to take any decisions and discover new formulas for success.observation maintains arecord through which we can future changesrelationships with systems A qutionnaire can also be called as survays and is a valuable instrument in organizations.IT IS ADOCUMENT WHICH CONTAINS LARGE AMOUNT OF INFORMATION GATHERED BY DOING A SURVAY ,whch provides aclear cut image of opinions Sample is to make shure that it represents the analyses accurately.which reprasents the entire group.Before baking a final decision testing and observation are made on samples for final opinion Resurch is made by studying books,news papers magazines and by browsing internet.resurch is made on past,present, future in mind

week 2

What are the basic functions that the system need to provide?

The system need to provide the following functions.

1) Booking facility
2) Reporting facility to the business user
3) Cottage Occupancy report
4) Graphical Reports which show the occupancy and times
5) Reports that show how the deals work
6) Report to show the occupancy of each room in detail over the past 2 years ( Including customer details, occupancy details ( time, date, )
7) Accounting repot to show the costs and income
8) Accounting report to show occupancy percentage and the profit percentage

1) Provide the booking facility for the cottages
The booking system should include the following data

Customer data

1) Customer First Name
2) Customer Last Name
3) Contact Number
4) Address
5) Email Address

Booking Details

1) Number of cottages required
2) Number of People arriving
3) Number of Days required
4) Date of Arrival
5) Date of Departure
6) Mandatory check box for Couples
7) Price for Day
8) Deal Discounts percentage ( by number of days booked, day booked ( Week day or Weekend)
9) Number of Beds Required
10) Booking Method ( Internet, Phone, or in Person)

Food and Beverage requirements

Restaurant Facility requirements ( Breakfast, Lunch, Dinner ) checkboxes

Payment Options
1) Payment Method Option ( CC card, facilty Options)

2) EFTPOS ( Payment Advance booking Only – payment to be made a week in advance, as the customer may not come ) or – Online confirmation and declaration that they are liable for payment if they don’t turn up after the booking is made.

3) Cash Options – Online confirmation and declaration message that they are liable for payment if they don’t turn up after the booking is made.

Booking Confirmation Details

Email confirmation for the booking made with the details of booking and a confirmation of the booking sent to the customer email.

Booking operator –Person who confirmed the booking

Date and time of Booking

( All the fields mentioned above should be mapped to the database table fields and these fields should be mapped to the front end system)

2) Information that is required about the business process to build a MIS System

 How can a customer book a room ( Phone, Online, in person)
 What is required to book a room
 Who can authorize the booking of a room
 Who confirms the room booking
 Who confirms the price of the rooms, are there fixed pricss, or variable prices
 How will the manger make deals ( how can the manager change price in accordance to the deal)
 Need a detailed end to end process diagram of the functions and methods of the customer booking, arrival, stay, payment and departure from the holiday center

 Identify the entities in the system
 Identify the process in the system
 Identify the tasks in the system
 Identify the sub process and the sub systems
 Identify the person who do the process
 Identify the information at each process stage
 Identify who is creating/using./sending information and who is the information flowing in the entire business process.
 What kind of information is being used to make a decision in the system ( Both by the customer as well as the owner)